If an accident happens...

We have gathered some information and numbers that may be good to know before your visit to Platanias. Even during the holiday, the accident may occur, and then it is good to know where to turn for assistance.




A warm welcome to our specialized and fully equipped Polyclinic with more than 26 years of experience and patient's needs at the heart of everything. 

Our multilingual team of nurses and doctors offers 24/7 highest quality healthcare in a friendly environment. We examine patients of all ages and with any kind of health problem, at our Polyclinic or at your accommodation.

In-house Ultrasound, X-ray and Laboratory facilities allows us to treat patients more efficiently, no need for time consuming visits to the hospital. Please call in to the reception (without appointment) where you will be looked after.

We are listed as Preferred Provider of Insurance & Assistance companies from around the world.

Opening hours Weekdays & Weekends 08:00-22:00.

If you need a doctor at non-opening hours, pls. dial +30 6932 566 606

ISO 9001:2015 certified


Emergency Phone numbers

  • Police: 100

  • Turist police: 171

  • First Aid: 112

  • Ambulance: 166

  • Fire department: 199

  • Sea rescue: 108

For example, if you lose your passport, the police station in Voukolies is where you make a police report. For provisional passport, you must contact the consulate in Chania or the Embassy in Athens. You can turn to the tourist police at all hours of the day and there you can find help in English, Greek, German and French.


(Bus stop Minoa Palace Hotel) 

73014 Platanias - Chania

Phone: (+30) 28210 60606 – 24/7

Mob:   (+30) 6932 566 606 – 24/7

Website: www.vittorakis.gr 

Email: chvittor@otenet.gr





SOS International

SOS International: +45 7010 5050

SOS website: https://www.sos.eu

SOS Help: assistance@sosgreece.eu


The consulate in Chania for  Sverige, Norge, Danmark,  Finland and other SOS centers

Telefon: (+30) 28210 57330